PRIVACY POLICY

The purpose of this document (“Policy“) is to inform you of how we handle personal data in compliance with the applicable laws of Cambodia.

By interacting with us, using our website www.sds-partners.com (the “Site”), submitting information to us, or engaging our services, you agree and consent to us as well as our service providers and third parties appointed by us on your behalf (collectively, “us”, “we” or “our”) collecting, using, and disclosing your Personal Data in the manner set forth in this Policy.

This Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are additional to any rights which we may have under the applicable laws to collect, use, or disclose your personal data.

We may update this Policy from time to time. Updates will be posted on our website. By continuing to interact with us, subject to applicable law, you agree to be bound by the prevailing terms of the Policy as updated from time to time.

In this Policy, “Personal Data” refers to information about a natural person which enables the identification of such person, whether directly or indirectly, which includes but is not limited to names, identification numbers, location data, and online identifiers.

1. How We Collect Your Personal Data

1.1 Direct Interactions

  • Inquiries and Contact Forms: When you fill out forms on our Site or correspond with us via email, phone, or other means, you provide us with personal data. This includes requesting legal services, subscribing to our services or publications, requesting marketing to be sent to you, or giving us feedback.
  • Client Onboarding: When you become a client, we may collect additional information such as identification and verification documents to comply with our legal obligations.

1.2 Automated Technologies

  • Cookies and Tracking Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information.
  • Analytics and Third-Party Tools: We use analytics providers like Google Analytics to help us understand how visitors use the Site. These providers may collect information about your use of the Site, including your IP address and other online identifiers.

1.3 Third Parties or Publicly Available Sources

  • Business Partners: We may receive personal data about you from various third parties and public sources such as business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers.
  • Public Records: We may obtain information from public records or other publicly accessible databases as part of our due diligence or client verification processes.

2. How We Use Your Personal Data

2.1 To Provide Legal Services

  • Service Delivery: We use your personal data to deliver legal services to you, manage our relationship with you, and perform our contractual obligations.
  • Client Management: We manage our relationship with you, including billing, accounting, and audit purposes, and to communicate with you about your matters.

2.2 To Administer and Protect Our Business and the Site

  • Site Security: We use data to administer and protect our business and the Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  • Legal Obligations: We ensure compliance with legal obligations, including responding to lawful requests from public authorities and ensuring compliance with applicable laws and regulations.

2.3 To Deliver Relevant Content and Advertisements

  • Marketing: We use your personal data to deliver relevant website content and advertisements to you and measure or understand the effectiveness of our advertising. This includes making suggestions and recommendations about services that may be of interest to you.
  • Personalization: We analyze data to personalize your experience on our Site, tailoring the content and services based on your preferences and interests.

2.4 To Use Data Analytics

  • Improvement of Services: We use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. This includes using aggregated data to identify usage trends and areas for improvement.

2.5 To Make Suggestions and Recommendations

  • Client Engagement: We use your personal data to make suggestions and recommendations to you about goods or services that may be of interest to you, enhancing our client engagement and service offerings.

3. Disclosure of Your Personal Data

3.1 Service Providers

  • IT and System Administration Services: We engage third-party service providers to support our IT and system administration services, including data hosting and cloud storage providers who process your personal data on our behalf.
  • Professional Advisors: We may share your personal data with our professional advisors such as lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

3.2 Regulators and Authorities

  • Compliance and Legal Obligations: We may disclose your personal data to regulators and other authorities who require reporting of processing activities in certain circumstances, ensuring compliance with our legal obligations.

3.3 Third Parties in Business Transfers

  • Mergers and Acquisitions: In the event that we sell, transfer, or merge parts of our business or assets, we may share your personal data with third parties involved in the transaction. If such a change happens, the new owners may use your personal data in the same way as set out in this privacy notice.

3.4 Other Situations

  • Legal Proceedings: We may disclose your personal data if we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of our clients or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We ensure that any third parties with whom we share your personal data are required to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4. Security of Your Personal Data

We implement a security system to prevent unauthorized access, collection, use, disclosure, or loss of personal data. This includes technical, administrative, and physical safeguards to protect your data.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Personal data that is no longer necessary will be securely deleted or anonymized.

6. Data Breach Notification

In the event of a data breach, we will promptly notify the relevant authority and affected data subjects within a timeframe set forth by the applicable law.

7. Transfer of Personal Data

We ensure that personal data is not transferred outside Cambodia without proper authorization and adequate safeguards.

8. Record of Processing Activities

We maintain detailed records of all personal data processing activities, including information about data controllers, purposes, categories of data, recipients, transfers, retention periods, and security measures.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data

10. Contact Us

If you have any questions or feedback relating to your personal data or our Privacy Notice, or if you would like to withdraw your consent to any use of your personal data as set out in this Privacy Notice, please contact us:

  • Email: info@sds-partners.com
  • Telephone: +855 12302910
  • Address: GIA Tower, G13A01, Koh Pich City, Street Sopheak Mongkul, Tonle Bassac, Chankarmon, Phnom Penh, Cambodia.

 

By accessing to our Site, you represent and warrant that you have read, understand, and consent to the collection, use, and disclosure of your personal data as set out above